DELIVERY INFORMATION
Thank you for choosing MOS Premium! We strive to provide a seamless and efficient delivery experience for our customers in Bangladesh. Please find below the delivery information specific to our services:
Delivery Time:
Dhaka:
Your order will typically be delivered within 2-3 working days within Dhaka city.
For deliveries outside Dhaka, please allow 5-7 working days for your order to arrive.
Delivery Options:
Cash on Delivery (COD):
We offer the convenience of cash on delivery for customers who prefer to pay for their orders upon receiving them. Simply select the COD option during the checkout process, and our delivery personnel will collect the payment at your doorstep.
Courier Services:
We have partnered with reliable courier services to ensure the secure and timely delivery of your orders across Bangladesh. Our courier partners have a wide network, enabling us to reach customers in even remote areas. When your order is dispatched, you will receive a tracking number, allowing you to monitor the progress of your delivery.
Please note the following important information regarding deliveries within Bangladesh:
Working Days:
Our delivery estimates are based on working days, which include Saturday to Thursday. Public holidays and weekends are not counted as working days for delivery purposes
Delivery Charges:
We offer free delivery for orders above a certain value (varies based on location). For orders below the specified value, a nominal delivery charge will apply. The exact delivery charges will be displayed during the checkout process.
Delivery Address:
It is crucial to provide accurate and complete delivery address details to ensure successful delivery. Please double-check your address information before finalizing your order to avoid any delays or issues.
Delivery Attempt:
Our delivery personnel will make reasonable attempts to deliver your order. If the delivery is unsuccessful due to the unavailability of the recipient or incorrect address information, we will contact you to arrange an alternative delivery time or address. Additional delivery attempts may incur extra charges.
Tracking Orders:
Once your order is dispatched, you will receive an email or SMS notification with a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the courier service’s online tracking system.
We aim to provide the best delivery service possible, ensuring your orders reach you in a timely and secure manner. If you have any further questions or concerns regarding our delivery system, please don’t hesitate to contact our customer support team, who will be more than happy to assist you.
